VenturαVenturα

Support

Questions, bugs, account issues or feedback about Venturα? We're here to help. Email us and we'll reply within one business day (Mon–Fri, 9am–6pm US Central).

Contact us

Email support@myventurepair.com with your account email and a short description of the issue.

Email support

Common tasks

  • Reset your password

    Tap Forgot password on the sign-in screen, or change it in Settings once signed in.

  • Delete your account

    Profile → Settings (gear) → Danger zone → Delete account. Deletion is permanent and removes all your data.

  • Report or block a member

    Use the ⋯ menu on any profile or chat. We review every report within 24 hours.

  • Privacy & safety

    Read our privacy policy, terms and community guidelines.

Frequently asked questions

How do I reset my password?
On the sign-in screen tap 'Forgot password', enter your email, and follow the link we send you. You can also change your password inside the app under Settings.
How do I delete my account?
In the app, open your Profile, tap the Settings gear, scroll to 'Danger zone' and tap 'Delete account'. This permanently removes your profile, photos, matches and messages.
How do matching and messaging work?
Swipe through founders, investors and partners in Discover. When two people both express interest, a match is created and you can message each other directly in the app.
How do I report or block someone?
Open the person's profile or your chat with them and use the ⋯ menu to report or block. Reports are reviewed within 24 hours and abusive accounts are removed.
Why can't I see someone's full profile?
Private profiles only show a name and photo until you are matched. Once you connect, their full details and gallery become visible.
Is Venturα free?
Yes. Creating a profile, discovering members, matching and messaging are free during early access.

Still stuck? Write to support@myventurepair.com and include your device and app version so we can help faster.