Support
Questions, bugs, account issues or feedback about Venturα? We're here to help. Email us and we'll reply within one business day (Mon–Fri, 9am–6pm US Central).
Contact us
Email support@myventurepair.com with your account email and a short description of the issue.
Email supportCommon tasks
Reset your password
Tap Forgot password on the sign-in screen, or change it in Settings once signed in.
Delete your account
Profile → Settings (gear) → Danger zone → Delete account. Deletion is permanent and removes all your data.
Report or block a member
Use the ⋯ menu on any profile or chat. We review every report within 24 hours.
Privacy & safety
Read our privacy policy, terms and community guidelines.
Frequently asked questions
- How do I reset my password?
- On the sign-in screen tap 'Forgot password', enter your email, and follow the link we send you. You can also change your password inside the app under Settings.
- How do I delete my account?
- In the app, open your Profile, tap the Settings gear, scroll to 'Danger zone' and tap 'Delete account'. This permanently removes your profile, photos, matches and messages.
- How do matching and messaging work?
- Swipe through founders, investors and partners in Discover. When two people both express interest, a match is created and you can message each other directly in the app.
- How do I report or block someone?
- Open the person's profile or your chat with them and use the ⋯ menu to report or block. Reports are reviewed within 24 hours and abusive accounts are removed.
- Why can't I see someone's full profile?
- Private profiles only show a name and photo until you are matched. Once you connect, their full details and gallery become visible.
- Is Venturα free?
- Yes. Creating a profile, discovering members, matching and messaging are free during early access.
Still stuck? Write to support@myventurepair.com and include your device and app version so we can help faster.